Refund Policy

We understand things happen in life and sometimes you have to cancel your registration. We want to make it as easy as possible to do so. Please note we do not make exceptions in our cancellation policy (including family, medical, or employment situations). To protect your investment, we strongly recommend insurance. Please consult with your trusted insurance provider.

Please read our Refund Policy carefully as it has changed effective November 1.

 


Single Day Events

Cancellations requested within one week of registering for the event will be granted a refund less a $10 cancellation fee.

Cancellations requested after one week of registering and at least 14 days before the event will be issued a refund less a $25 cancellation fee for each registration.

There are no refunds for cancellations after 14 days prior to the event.

No refunds or credits will be issued during the event, including:

  • Participant arrived late to the event.
  • Participant departed early from the event.
  • Participant was asked to leave the event by LMB.
  • Participant paid for food, lodging, transportation, tickets or any other items which they did not use.

Multi Day Tours

Cancellations requested within one week of registering for the tour will be granted a refund less a $50 cancellation fee as long as the request occurs more than 14 days before the start of the tour.

For requests made more than 60 days before the start of the tour, refunds will be issued minus a 30% cancellation fee. This includes the price of any add on items including bus, ferry and extra baggage fees.

For requests made between 60 and 15 days before the start of the tour, refunds will be issued minus a 50% cancellation fee. This includes the price of any add on items including bus, ferry, and extra baggage fees.

No refunds will be issued for requests made less than 15 days before the start of the tour. This includes the price of any add on items including bus, ferry, and extra baggage fees.

No refunds or credits will be issued during the tour, including:

  • Participant arrived late to the tour.
  • Participant departed early from the tour.
  • Participant was asked to leave the tour by LMB.
  • Participant paid for food, lodging, transportation,  tickets or any other items which they did not use.

Tour Cancellations

LMB reserves the right to cancel tours due to low enrollment in which case the participant’s fees will be refunded in full.

The League of Michigan Bicyclists (LMB) may cancel or reroute an event or tour due to the occurrence of any force majeure event or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of LMB, including environmental conditions that might threaten the health and safety of Event participants, volunteers or staff. You understand and agree that your registration fees and other costs will not be refunded by LMB if all or any portion of a LMB Event is canceled or rerouted due to a force majeure event. You release and hold LMB harmless for any costs or damages incurred as a result of cancellation or rerouting of a LMB Event due to a force majeure event.


Membership Cancellations

Participants who purchase an LMB membership with their registration and then cancel will not have their membership fee refunded.


Credits

Unfortunately, we can no longer provide credits for any reason.


Transfers

Riders who are unable to participate in an event or tour may transfer their registration to another rider. Until 14 days before the start of the event or tour, LMB will permit transfers for any reason. Transfers between registrants are only allowed within the same calendar year.

Transfer requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine transfer eligibility. Otherwise, the date will be determined by the date of receipt at the LMB office.

Both riders must notify LMB of the transfer in writing. Make sure to include the following details:

  • The original rider must include their name, valid email address, phone number, and complete mailing address.
  • The new rider must include their name, valid email address, phone number, complete mailing address, an emergency contact (name, email, mailing address and phone number).

If any side trip, transportation, or upgrade options are desired by the new rider which was not included in the original rider’s registration, they may purchase these options by visiting LMB.org/tours and navigating to their tour of choice. LMB will not act as an agent in any financial transactions between riders. Riders assume all financial risks in these transactions.

In the case of transfers within 30 days of the tour, LMB cannot guarantee the correct t-shirt size for the substitute rider.

If an Event or Tour is full, and a waitlist is being maintained, no transfers will be permitted.


We do not make exceptions to our Refund Policy for any reason (including family, medical or employment situations and emergencies). TO PROTECT YOUR INVESTMENT, WE STRONGLY RECOMMEND INSURANCE. PLEASE CONSULT WITH YOUR TRUSTED INSURANCE PROVIDER.

Refund requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine the refund. Otherwise, the date will be determined by the date of receipt at the LMB office.

Please allow 30 days for processing. Due to limited staffing, refund requests made within 30 days of the tour may be held for processing until the conclusion of the tour.