Cancellation and Refund Policy

We understand things happen in life and sometimes you have to cancel your registration. We want to make it as easy as possible to do so. Please note we do not make individual exceptions in our cancellation policy (including family, medical, or employment situations). To protect your investment, we recommend discussing insurance with your trusted provider THAT SPECIFICALLY PROVIDES REFUNDS FOR PERSONAL AND TOUR CANCELLATIONS.


Single Day Events

A 100% transferrable credit is available for anyone who wishes to defer their participation to a future LMB event or transfer the credit to another person provided the request is made at least 15 days before the event. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include any merchandise, credit card or banking fees.

Cancellation requested within 30 days of registering for the event will be granted a full refund. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include merchandise, credit card or banking fees.

Cancellation requested after 30 days of registration and at least 15 days before the event will be issued a refund less a $25 cancellation fee for each registration. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include merchandise, credit card or banking fees.

There are no refunds or transferrable credits for cancellation requests made less than 15 days prior to the event. This includes the price of any add on items including bus, ferry, and extra baggage fees, merchandise, credit card or banking fees.

There are no refunds for any ordered merchandise, credit card or banking fees. Any ordered merchandise will be shipped directly to the participant as soon as possible after the merchandise arrives at LMB offices.

No refunds or credits will be issued during the event for any reason, including:

  • Participant arrived late to the event.
  • Participant departed early from the event.
  • Participant was asked to leave the event by LMB.
  • Participant paid for food, lodging, transportation, tickets or any other items which they did not use.

We do not make individual exceptions to our cancellation policy for any reason (including family, medical or employment situations and emergencies). To protect your investment, we strongly recommend insurance. Please consult with your trusted insurance provider.

Cancellation requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine the refund. Otherwise, the date will be determined by the date of receipt at the LMB office.

Please allow 30 days for processing. Due to limited staffing, refund requests made within 30 days of the tour may be held for processing until the conclusion of the tour.


Multi-Day Tours

A 100% transferrable credit is available for anyone who wishes to defer their participation to a future LMB event or transfer the credit to another person provided the request is made at least 15 days before the event. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include any merchandise, credit card or banking fees.

Cancellation requests made within 30 days of registering for the event will be granted a full refund as long as the request occurs 15 or more days before the start of the tour. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include merchandise, credit card or banking fees

Cancellation requests made more than 30 days after registering and more than 30 days before the start of the tour, will receive a 70% refund as long as the request occurs 15 or more days before the start of the tour. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include merchandise, credit card or banking fees.

Cancellation requests made more than 30 days after registering and less than 30 days before the start of the tour, will receive a 50% refund as long as the request occurs 15 or more days before the start of the tour. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include merchandise, credit card or banking fees.

There are no refunds or transferrable credits for cancellation requests made less than 15 days prior to the event. This includes the price of any add on items including bus, ferry, and extra baggage fees, merchandise, credit card or banking fees.

There are no refunds for any ordered merchandise, credit card or banking fees. Any ordered merchandise will be shipped directly to the participant as soon as possible after the merchandise arrives at LMB offices.

No refunds or credits will be issued during the event for any reason, including:

  • Participant arrived late to the tour.
  • Participant departed early from the tour.
  • Participant was asked to leave the tour by LMB.
  • Participant paid for food, lodging, transportation,  tickets or any other items which they did not use.

We do not make individual exceptions to our cancellation policy for any reason (including family, medical or employment situations and emergencies). To protect your investment, we strongly recommend insurance. Please consult with your trusted insurance provider.

Cancellation requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine the refund. Otherwise, the date will be determined by the date of receipt at the LMB office.

Please allow 30 days for processing. Due to limited staffing, refund requests made within 30 days of the tour may be held for processing until the conclusion of the tour.


Tour Cancellations

LMB reserves the right to cancel any tours due to low enrollment in which case the participant’s fees will be refunded in full.

The League of Michigan Bicyclists (LMB) may cancel or reroute any and all events or tours due to the occurrence of any force majeure event or credible threat thereof, including but not limited to any Act of God, government action or inaction, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of LMB, including environmental conditions that might threaten the health and safety of Event participants, volunteers or staff. You understand and agree that your registration fees and other costs will not be refunded by LMB if all or any portion of an LMB Event is cancelled or rerouted due to a force majeure event. You release and hold LMB harmless for any costs or damages incurred as result of cancellation or rerouting of an LMB Event due to a force majeure event.


Membership Cancellations

Participants who purchase an LMB membership with their registration and then cancel their registration will not have their membership fee refunded.


Credits

A 100% transferrable credit is available for anyone who wishes to defer their participation to a future LMB event or transfer the credit to another person provided the request is made at least 15 days before the event. This includes the price of any add on items including bus, ferry, and extra baggage fees. This does not include any merchandise, credit card or banking fees. Requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine transfer eligibility. Otherwise, the date will be determined by the date of receipt at the LMB office.


Transfer Procedure

Transfer requests must be made in writing or via email to tours@LMB.org. Please make sure any request made by traditional postal service are postmarked as this is the date used to determine transfer eligibility. Otherwise, the date will be determined by the date of receipt at the LMB office.

Both riders must notify LMB of the transfer in writing. Make sure to include the following details:

  • The original rider must include their name, the new riders name, valid email address, phone number, and complete mailing address.
  • The new rider must include their name, the original riders name, valid email address, phone number, complete mailing address, an emergency contact (name, email, mailing address and phone number).

If any side trip, transportation, or upgrade options are desired by the new rider which was not included in the original rider’s registration, they may purchase these options by visiting LMB.org/tours and navigating to their tour of choice. LMB will not act as an agent in any financial transactions between riders. Riders assume all financial risks in these transactions.

In the case of transfers within 30 days of the tour, LMB cannot guarantee the correct t-shirt size for the substitute rider.

If an Event or Tour is full, and a waitlist is being maintained, transfers will not be permitted.